Privacy policy

Privacy Policy

Last Updated: June 30, 2026

Welcome to Zooniva. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, purchase our products, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or make a purchase from Zooniva, we may collect certain information, including:

  • Personal information such as your name, email address, phone number, billing address, and shipping address

  • Order and transaction details

  • Information you provide when contacting customer support

  • Device information, browser type, IP address, and website activity information

  • Cookies and similar tracking technologies data

We collect this information to provide, improve, and personalize your shopping experience.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders

  • Deliver products to you

  • Communicate with you about your orders, account, or customer service requests

  • Provide updates, promotions, and marketing communications (if you choose to receive them)

  • Improve our website, products, and customer experience

  • Detect and prevent fraud or unauthorized activity

  • Comply with legal obligations

3. Order Fulfillment and Shipping

Zooniva works with third-party suppliers and fulfillment partners to provide products to customers. Depending on product availability and fulfillment location, your order may be shipped from different warehouses, including locations in the United States or other countries.

To complete your order, necessary information such as your name and shipping address may be shared with trusted service providers involved in processing and delivering your order.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality, analyze website traffic, remember preferences, and provide relevant advertising.

These technologies may help us understand how visitors use our website and improve our marketing efforts.

You can adjust your browser settings to manage or disable cookies, but some website features may not function properly.

5. Marketing Communications

With your permission, we may send you emails or other marketing communications about:

  • New products

  • Promotions

  • Special offers

  • Store updates

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the email.

6. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary, including:

  • Payment processors

  • Shipping and fulfillment providers

  • Website and technology service providers

  • Marketing and analytics providers

  • Legal authorities when required by law

These parties are only permitted to use your information to provide services necessary for our operations.

7. Data Security

We use reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Requesting access to your personal data

  • Requesting correction of inaccurate information

  • Requesting deletion of your information

  • Opting out of certain marketing communications

To make a privacy-related request, please contact us using the information below.

9. Children’s Privacy

Zooniva is intended for general customers and does not knowingly collect personal information from children under the age required by applicable laws.

If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.

We encourage you to review their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page with the revised "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Email: zooniva.shop@gmail.com

Thank you for choosing Zooniva.